VendoTrack Services
Coverage that goes beyond the platform
Services built for VendoTrack customers who want more than software: a faster line to our team, plus 24/7 premises monitoring via our sister service, Site Watch.
Site Watch
Visit Site Watch ↗
24/7 CCTV monitoring — now its own thing
Live human monitoring, real-time alerts, and monthly reporting for your premises. From $600/site/month. Site Watch has moved to its own site.
Support Services
Get help exactly as fast as you need it
Every VendoTrack plan includes standard support. For teams that need faster response times or hands-on help getting set up, we offer two add-on tiers.
Standard Support
Included
With every VendoTrack plan
- Email support
- 1 business-day response time
- Help centre & documentation access
- Product updates & release notes
Recommended
Priority Support
$200/month
For teams that can't wait a day
- Everything in Standard
- Live chat + email
- 4-hour response SLA (business hours)
- Dedicated Slack or Teams channel
Managed Onboarding
from $1,500one-time
Hands-on setup, done for you
- Data & vendor migration
- Workspace & template configuration
- Admin & team training session
- 30-day post-launch check-in
Not sure which tier fits?
Tell us your team size and how you use VendoTrack — we'll recommend a level of support.
Ready to add a service?
Whether it's Site Watch for your premises or a faster line to our team, we'll get you set up quickly.
Get in Contact to Start →